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Tackling Tough Questions (EBook)
( EBOOKTQ-PS )

How to Handle Q & A Sessions

Respond to questions with clarity, credibility, and a connection that builds rapport.

Learn practical tips for facilitating question-and-answer periods in which you expect difficult questions from skeptics—perhaps after a boardroom presentation, during a sales presentation with clients, or in a training session with coworkers.

No matter how excellent your presentation skills, prepare to be peppered with questions.

Then apply Dianna Booher’s time-tested techniques for handling the ten toughest question types—from the hypothetical to the hostile question, the rambling question to the forced two-option question, the “show-off” to the dumb question. Uncover the real issue and respond with confidence.

(20 pages)

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