Newbridge Book Club Selection

Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate with Confidence!®.

1,042 Tips to improve your communication and interpersonal skills!

You will learn how to:

• Establish credibility and show concern
• Transition from criticizing to coaching
• Listen to negotiate so that everybody feels like a winner
• Give clear instructions
• Give and receive usable feedback
• Ask appropriate questions and answer questions appropriately to gain cooperation
• Present ideas persuasively and communicate across gender and cultural lines

What others have said:

"Communicate with Confidence! is the best communication book I have seen. If you want to be more effective in your interpersonal relationships in the future, this is a must read."
-Ken Blanchard, Coauthor, The One Minute Manager

“This book should be read and re-read over and over again!
-Brian Tracy, Author of Maximum Achievement

(McGraw Hill, 413 pages, ISBN 0-07-006606-X)